Our service duration depends on the complexity of your property search.

We arrange and accompany you to viewings.

We have a refund policy in place. Contact us for details.

Definitely. Many of our Essentials clients are relocating from outside the area. We’ll adapt the service to support you remotely, providing virtual briefings, property shortlists, and updates tailored to your location.

We offer a clear service agreement with fair cancellation terms. If you change your mind early in the process, we’ll always aim to be understanding and flexible.

A concierge service takes the stress out of your property search by handling everything from shortlisting suitable properties, arranging viewings, liaising with agents or landlords, and offering guidance on offers and negotiations. You stay in control of the final decisions—we just make the process easier, faster, and more informed.

The Essentials tier is offered at a fixed, affordable fee with no hidden charges. It’s designed to be accessible while still delivering personalised support and expertise. For a detailed quote based on your situation, simply book a free consultation.

Estate agents work for the seller or landlord, not for you. Our loyalty is to you as the buyer or renter. We focus on your needs, not commission-based targets or sales volumes. Think of us as your personal advocate in the property market.

Absolutely—you can do it yourself. But it can be time-consuming, overwhelming, and easy to miss opportunities or make costly mistakes. Our service is designed to save you time, avoid unnecessary back-and-forth with agents, and give you peace of mind throughout the process.